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EMAIL INTERVIEW – Christine Hertzog and Ken Sinclair
Hertzog, Managing Director, Smart Grid Library
Christine Hertzog is a consultant, author, and a professional explainer focused on Smart Grid technologies and solutions. She helps clients understand and navigate the electricity ecosystem of emerging technologies and markets. She authored the Smart Grid Dictionary, the first dictionary defining jargon, acronyms, and terminology used by utilities, regulators, standards organizations, and manufacturers.
She has helped companies ranging from start-ups to multi-nationals deliver competitive and cost-effective solutions and services to customers. Her work often involves introductions of visible and disruptive products or services to customers, and the use of management and communications strategies and tactics to enable consumer acceptance of change. Based in Silicon Valley, she is a frequent presenter at industry conferences and writes a blog about the challenges and opportunities that Smart Grid solutions bring to the evolving electricity supply chain, and their impacts to consumers.
Smart Grid Dictionary 4th Edition
The Smart Grid Dictionary explains concepts in terms that are comprehensible for the general population and relevant for industry veterans.
Sinclair: What’s new and
different about the 4th Edition of the Smart Grid Dictionary?
Hertzog : The 4th Edition has grown from 355 pages
and approximately 1700 terms to over 400 pages and 2000 terms. We added
terms, organizations, policies, and standards that address natural gas
distribution, data privacy, energy assurance, and Internet of Things
(IoT) and machine to machine (M2M) communications. We also added many
Asian and European organizations that impact Smart Grid, M2M, and IoT
standards, technologies, policies, markets, and applications.
4th Edition will be available at $34.95 for the print format and $24.95
for the ebook format by the end of September. You can find the print
and ebook formats at our website: www.smartgridlibrary.com. The print book can also be purchased at Amazon around that late September timeframe too.
Sinclair: Why is it important
to have common terminology for the Smart Grid?
Hertzog : It is important to have accurate and
consistent definitions of global and regional terminology that is
vendor and technology-agnostic. The Smart Grid Dictionary explains
concepts in terms that are comprehensible for the general population
and relevant for industry veterans. The industry understands the needs
and objectives for CIMug’s Common Information Model, and the goals of
the Smart Grid Dictionary are similar – to explain terms, deconstruct
acronyms, and identify important organizations in order to build
knowledge and support of the Smart Grid and M2M policies and
Sinclair: What’s going on
overseas with the Smart Grid Dictionary?
Hertzog : Last year I mentioned the bilingual
Chinese/English translation that Mr. Liang Wang, President and CEO of
Accuenergy, conducted with the Smart Grid Dictionary. It
has recently been placed in the collection of the National Library of
Beijing, which is similar to the USA’s Library of Congress. The
Smart Grid Dictionary continues to add terms – especially overseas
organizations and policies that influence the trajectory of Smart Grid,
M2M, and IoT applications, technologies, and markets. For
instance, some of your readers may not be aware of the European Union
policy Directive 2006/32/EC, also known as the Energy Services or
Energy Efficiency Directive, that creates a market for energy services
and the delivery of energy efficiency programs to end users. It
sets national energy savings targets for EU member governments and
energy efficiency obligations on energy distributors or retailers. It
is the motivation for smart meter deployments in Europe. Another
example is DIGITALEUROPE, which is focused on regional public policy,
legislation, and regulations in the IT, consumer electronics, and
telecommunications sectors. Keeping track of their activities may
be helpful to shaping future product directions for building
technologies and solutions. The Smart Grid Dictionary finds these
organizations and provides their website links so readers can remain
informed on an ongoing basis to decisions that can impact their
Sinclair: Is the Smart Grid
Library engaged in any other activities?
Hertzog : Yes, we launched consulting services for
utilities this past year, which focus on risk mitigation of Smart Grid
initiatives through development and deployment of successful consumer
engagement strategies. These strategies also help build consumer value
to improve revenues as well as grid resiliency. In addition, we
released a free white paper to help utilities “future-proof” their
technology acquisitions, and aid them in their procurement
processes. We describe a practical and flexible methodology
that’s been proven in telecommunications, high tech, and financial
service sectors to assist utilities in the selection of solutions that
address current and future operating states and deliver immediate and
long-term benefits. And of course, we’re always willing to help
them through their technology acquisition processes.
We continue to provide a range of advisory services to domestic and overseas vendors – both established and start-up – to help them achieve success in the Smart Grid and M2M sectors.
We’re actively working on some new business initiatives, so stay tuned for more announcements.
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