January 2010 |
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Autodesk Selects FM:Systems to Partner on Building Information Modeling and Facility Management
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FM:Systems Named Autodesk Preferred Industry Partner
for Facilities Management and Will Provide an Extended Support Program for
Autodesk FMDesktop Software Products
San Rafael, CA - January 14, 2010 — Autodesk, Inc., a world leader in 2D and 3D
design, engineering and entertainment software for the manufacturing, building
and construction, and media and entertainment markets, and FM:Systems, a leading
provider of integrated workplace management systems (IWMS) and computer-aided
facility management (CAFM) software, have joined together to ensure continued
customer support for Autodesk FMDesktop software users. In keeping with
Autodesk’s commitment to provide customers the best solutions, Autodesk will
transition Autodesk FMDesktop customer support to FM:Systems. Under the terms of
the agreement FM:Systems will provide Autodesk FMDesktop customers with extended
support as well as an option to migrate to the firm’s FM:Interact Workplace
Management Suite. In addition, FM:Systems has joined the Autodesk Preferred
Industry Partner Program, a program that recognizes select third-party software
developers for their innovative, industry-focused solutions.
“As a long-time member of the Autodesk Developer Network, FM:Systems was the
natural choice to help us extend the value of BIM into the facilities management
arena, and to provide our customers with continued support,” said Jim Lynch,
vice president of Autodesk BIM Product Line Group. “Contractors and building
owners are telling us that they want to take advantage of the valuable data in
BIM for facilities management. We are excited to partner with FM:Systems to
deliver this value.”
Building upon a shared goal to bring the benefits of BIM to the operations
phases of a building’s lifecycle, the two companies will now work together to
integrate BIM data from Autodesk software products, such as Autodesk Revit
Architecture, with FM:Systems’ facilities software to support enhanced building
operation and maintenance.
The FM:Interact Workplace Management Suite offers an integrated set of powerful
web-based workplace management products designed to assist facilities and real
estate professionals improve planning, manage performance and streamline
processes. FM:Interact provides the space management, occupancy management and
facility maintenance offered by Autodesk FMDesktop, and offers additional
capabilities such as real estate portfolio management, lease administration,
project management, move management and strategic planning.
“We are committed to supporting Autodesk FMDesktop customers,” said Michael
Schley, IFMA Fellow and CEO, FM:Systems. “With a 93 percent customer
satisfaction track record for our support desk team, and products that make the
most of design and construction data, we’re confident Autodesk FMDesktop users
will find FM:Systems a great resource for their immediate and long-term needs.”
“FM:Systems’ focus on customer success has always impressed the facilities team
at The MathWorks,” said Bob Donahue, facilities planning manger of The MathWorks.
“The initial roll out of our system was surprisingly fast, technical support has
been excellent, and we appreciate having a voice in the ongoing direction of the
products.”
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FM:Systems as an Autodesk Preferred Industry Partner
Under the program, FM:Systems will work with Autodesk to create applications
that complement Autodesk 3D products, such as the Autodesk Building Information
Modeling (BIM) portfolio of products, and help customers simulate their ideas
early in the design process as well as reduce time and cost in manufacturing or
construction. Autodesk works closely with Preferred Industry Partners on a range
of marketing and sales activities, and program participants may also receive
other benefits, including early access to alpha and beta versions of Autodesk
software, priority service support and feature requests, and access to
additional co-marketing resources.
Existing Autodesk FMDesktop customers will be contacted by FM:Systems sales
representatives during the next 30 days to discuss their extended support and/or
migration options. A special website at www.fmsystems.com/fmdesktop has been
established to provide Autodesk FMDesktop users with information and FM:Systems
contact referrals. Existing customers may also call 1-800-648-8030 for immediate
assistance.
About FM:Systems
By connecting people, place and process, FM:Systems helps facilities and
real-estate professionals improve customer service, reduce costs and increase
productivity enterprise-wide. FM:Systems Web-based software improves management
of space, occupancy, moves, maintenance, leases and property. Customer results
include: real-estate costs reduced by 15 percent, move spend reduced by 83
percent, enterprise productivity savings of $1.5 million and an internal
customer satisfaction rate of 97 percent.
Many of the world’s leading organizations rely on FM:Systems products, including
CA, Devon Energy, Freddie Mac, GMAC Financial Services, Herman Miller, Indiana
University, Lockheed Martin, NASD, Northwestern University, Novartis
Pharmaceuticals, Progress Energy, Target stores and Wyeth Pharmaceuticals.
FM:Systems is headquartered in Raleigh, North Carolina, and conducts business in
the Americas, Europe and Asia Pacific. For more information about FM:Systems,
please visit www.fmsystems.com
About Autodesk
Autodesk, Inc. is a world leader in 2D and 3D design, engineering and
entertainment software for the manufacturing, building and construction, and
media and entertainment markets. Since its introduction of AutoCAD software in
1982, Autodesk continues to develop the broadest portfolio of state-of-the-art
software to help customers experience their ideas digitally before they are
built. Fortune 100 companies ¾ as well as the last 14 Academy Award winners for
Best Visual Effects ¾ use Autodesk software tools to design, visualize and
simulate their ideas to save time and money, enhance quality and foster
innovation for competitive advantage. For additional information about Autodesk,
visit www.autodesk.com.
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