October 2010
News Release
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IBM
Delivers New Mobile Software for Smarter Maintenance of Cities, Campuses and
Businesses
University of
Texas Medical Branch uses IBM software to gain intelligence on thousands of
physical assets across its campus
ARMONK, N.Y., Oct. 22 -- IBM (NYSE: IBM)
today expanded its enterprise mobile computing offerings with new software that
puts critical information about buildings and equipment into the hands of
maintenance staff in the field. The new software replaces paper reports
while helping organizations better manage and maintain their campuses, cities,
water systems, rail lines, roadways and other infrastructure.
IBM software already helps more than 6,000
organizations around the world track, monitor and manage millions of physical
assets as diverse as cell towers, buildings, fleets of vehicles, clinical
equipment, water mains, railway cars and manufacturing parts. Through
new enhancements to its Maximo Web-based software, IBM's enterprise asset
management software is available to run natively on the browsers of the Apple
iPhone and iPad, and Android-based phones.
While maintenance staff in the field have
traditionally worked from paper copies of work orders, the new software
provides real-time information at their fingertips across the expansive
territory they need to maintain -- miles of track, hundreds of buildings on
acres of campuses or thousands of devices spread throughout a facility.
IBM Maximo Everyplace software displays job plans, location of assets,
maintenance history, work-order tracking, and service requests, which can help
companies deliver better preventative maintenance, speed repairs quickly before
impacting operations and optimize the usage of parts to ensure greater
efficiency.
The University of Texas
Medical Branch at Galveston, an academic medical
center located in Galveston, Texas, uses IBM
Maximo software to maintain its 84-acre campus of more than 160 buildings to
quickly identify assets in need of maintenance, saving time, addressing maintenance
issues -- often before there's an issue -- and expediting and streamlining
reporting.
"Improving patient care is our top priority.
Working with IBM enables us to gain insight to ensure our medical equipment is
optimized and that all of our assets are accounted for," said David Reynolds, director, Fixed Assets and Reliability
Systems, University of Texas Medical Branch.
"This service enables us to log and respond to requests throughout the
campus and provides us more visibility into the lifecycle of our most important
assets, in turn improving the work environment and quality of care at our
facilities."
All the benefits enterprises currently gain from using
IBM Maximo software – reduced lag time on work orders, reduced manual paperwork
and errors, and increased reporting capabilities – are enhanced through use of
Maximo Everyplace on mobile devices.
"By instrumenting and managing assets more
intelligently, companies can gain operational efficiency and reduce reoccurring
costs," said Bill Cheng, vice president,
Asset Management, IBM Software. "Adding mobile capabilities helps empower
staff with critical information in real-time when they need it most -- while
they are on the road or in the field -- to deliver overall better
service."
The new software provides mobile access through WiFi,
cellular or satellite, so there is no need to carry a separate mobile device.
Since it is Web-based, no additional software needs to be downloaded to the
device, and administrators have the flexibility to choose which capabilities
are displayed on screen to fit individual preferences. Through Maximo
Application Designer, the administrator has the ability to quickly customize
the mobile view of Maximo screens for each iPhone or Android depending on the
type of functions the end user requires.
Every day more than one billion mobile phone
subscribers are touched by IBM software. Smart devices help people gather and
share knowledge and insight faster and more accurately. The rapid proliferation
of mobile devices serving as mini-computers has spawned an increasingly mobile
workforce that needs to be as interconnected, intelligent and instrumented as
the digital and physical systems upon which they depend.
For more information on IBM Maximo software, please
visit http://www-01.ibm.com/software/tivoli/solutions/asset-management/index.html
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