For nearly two decades, QA Graphics has led the way in building automation control graphics. They specialize in providing essential resources for companies seeking to outsource their graphics services. Their primary focus is on system integrators (SIs) representing key manufacturers’ control products. By dedicating 100% of their resources to graphics services, QA Graphics complements the core business of SIs, offering immediate ROI and noticeable results for both integrators and end users.
Practicing What They Preach
QA Graphics believes in focusing on their core competencies—just as they advise their clients to do. They outsource their HR, payroll, IT, and marketing functions to specialized partners, allowing them to concentrate fully on delivering exceptional graphics services without diluting their efforts. By entrusting these essential but peripheral tasks to experts, they maintain a large staff of dedicated professionals who are laser-focused on what they do best. Importantly, they never outsource their core services, ensuring quality and consistency in every project they undertake.
Addressing Industry Challenges
In recent years, the industry has faced a significant shortage of skilled field service control technicians, leading to increased demand across all aspects of QA Graphics’ core business. Companies willing to outsource areas better left to specialists like QA Graphics discover that their services are a hidden gem. By partnering with QA Graphics, SIs can streamline their operations and focus on their primary competencies.
A Success Story: Streamlining Graphics for a Growing Company
Last year, a long-standing customer who previously utilized only their floor plan services approached QA Graphics with a new challenge. Experiencing growth both organically and through acquisitions, they needed a consistent look and feel for their floor plan graphics across all locations. Having already established a floor plan standard for them, QA Graphics was well equipped to meet this need. Learn more about QA Graphics floor plans.
As they delved deeper, the customer revealed another pressing issue: their control technicians were struggling to produce consistent system graphics on time, often working on laptops in less-than-ideal field conditions. This scenario is common among QA Graphics’ clients.
Their solution was straightforward—outsource the system graphics to QA Graphics’ expert team. However, the customer’s leadership expressed concern that control technicians feared losing paid hours. Recognizing this internal challenge (one they’ve encountered before), QA Graphics shared similar client experiences and detailed their proven processes for developing and delivering system graphics. They provided an estimated cost on a sample project to help the customer assess the potential ROI, not only financially but also in terms of freeing technicians to focus on installations rather than graphics.
After conducting an ROI study, the results were astonishing. Technicians were spending three times the hours on graphics compared to QA Graphics’ in-house averages. The cost savings and efficiency gains from outsourcing were substantial. Consequently, the ownership and management team decided to entrust their system graphics development to QA Graphics. Learn more about QA Graphics system graphics.
Proven Process and Advanced Tools
QA Graphics has honed their processes over the past two decades, delivering consistent and high-quality results. For this customer, whose preferred control system is Tridium Niagara 4, they expanded upon the existing floor plan standard to develop a comprehensive graphic standard tailored to the client’s needs. The user interface maintains a consistent look and feel unless project-specific changes are requested. Read more about QA Graphics long-term customer relationships and brand standards.
They also standardized on QA Graphics’ BAS Symbol Library v5—which includes PNGs and animated GIFs—discover the QA Graphics Symbol Library here and their Vector Library. The Vector Library offers a fully scalable UI, adaptable to any screen size or type. Learn about QA Graphics Vector Library. This standardization ensures a cohesive brand experience, with all graphics and floor plans presenting uniformly. QA Graphics prides itself on offering the latest design options in the BAS market.
Transformative Results
Nearly a year into their partnership, the customer has shared remarkable success stories resulting from outsourcing their graphics services to QA Graphics:
- Enhanced Technician Roles: Control technicians can now focus on their core responsibilities, improving overall efficiency.
- Positive End-User Feedback: The high-quality appearance of 3D floor plans and system graphics has been well-received.
- Improved Startup Timing: Projects are completed more promptly, benefiting both the company and its clients.
This is just one of many success stories QA Graphics has cultivated over the past two decades in the building automation industry.
Why Outsourcing Works
QA Graphics’ business model underscores the benefits of outsourcing. By delegating their HR, payroll, IT, and marketing functions to specialized partners, they eliminate distractions and maintain a sharp focus on their core services. This approach not only enhances their efficiency but also ensures that they deliver the highest quality products to their clients. They retain full control over their primary offerings, never outsourcing their core services, and their large team of professionals is dedicated exclusively to excelling in the graphics domain.
Discover the Benefits of Outsourcing with QA Graphics
QA Graphics invites control system integrators to consider partnering with them. A thorough examination of business practices and ROI often reveals that outsourcing graphics services is a strategic move that offers substantial benefits. By focusing on core competencies and entrusting specialized tasks to experts, companies can enhance operations, delight clients, and drive growth. Explore QA Graphics turnkey graphic solutions.
For more information about QA Graphics’ services and how they can tailor solutions to meet your needs, please visit their website. Partnering with QA Graphics could be the key to unlocking your company’s full potential.
