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Editorial

Insights and comments from the editor.

The HVAC Industry Needs a Customer Service Intervention

Clients are looking to get the best deal, the fastest delivery, lowest operational costs, and simplified maintenance. However, when a client requires a Past Performance Survey to rank your prior project excellence, none of those items are on the list. There is no mention of product price, solution longevity, or operational cost reduction…

Contractors: Lower insurance premiums with a better CRM

The legal landscape is not lined with scenic trees unfortunately. You know as a contractor what is required for you to protect sensitive data on behalf of your clients. Or do you? Ensure total information protection and reduce liability, and therefore claims and premium increases, by protecting your data in every phase of the project from engineering to close out.

ACCURACY in Estimating

A large contractor could be losing hundreds of billable hours a day across their workforce due to delivering service work that should have been billed separately, or in addition to the current project. Bidtracer generates multiple quotes quickly from the field, within the app in real time, so you’ll never lose track of all those one-off billable hours.

Criteria for a Viable Solution

Discussing the criteria for a viable solution to the lack of available data for smarter buildings.\ Jun/3: Understanding the Problem Jun/10: Criteria for a Viable

The HVAC Industry Needs a Customer Service Intervention

Clients are looking to get the best deal, the fastest delivery, lowest operational costs, and simplified maintenance. However, when a client requires a Past Performance Survey to rank your prior project excellence, none of those items are on the list. There is no mention of product price, solution longevity, or operational cost reduction…

Contractors: Lower insurance premiums with a better CRM

The legal landscape is not lined with scenic trees unfortunately. You know as a contractor what is required for you to protect sensitive data on behalf of your clients. Or do you? Ensure total information protection and reduce liability, and therefore claims and premium increases, by protecting your data in every phase of the project from engineering to close out.

ACCURACY in Estimating

A large contractor could be losing hundreds of billable hours a day across their workforce due to delivering service work that should have been billed separately, or in addition to the current project. Bidtracer generates multiple quotes quickly from the field, within the app in real time, so you’ll never lose track of all those one-off billable hours.

Criteria for a Viable Solution

Discussing the criteria for a viable solution to the lack of available data for smarter buildings.\ Jun/3: Understanding the Problem Jun/10: Criteria for a Viable