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The Trane Company Releases Extranet Web Site, ComfortSite(TM),
LA CROSSE, WI -- - May 15, 2000 The release of an Extranet Web Site, ComfortSite(TM), was announced today by The Trane Company. A leading provider of indoor comfort systems, Trane announced the release of ComfortSite to its company-owned dealer sales offices. This business solution will streamline orders, manage warranty claims and enhance communications between Trane dealer sales offices and their respective dealers and contractors.
ComfortSite will offer real time inventory access to streamline ordering processes. This critical business function will allow increased service and provide more accurate, up-to-date information when responding to their customers' needs.
[an error occurred while processing this directive]Extensive product information, marketing materials, expedited warranty claims management and a sales proposal builder are just a few of the features that dealers and contractors can access from ComfortSite.
"ComfortSite, very simply, represents a revolution in the way that The Trane Company does business with its contractor and dealer customers. And, it offers much more than just the ability to buy Trane products, parts and services over the web. It is really aimed at providing a one-to-one B2B relationship with each customer that offers potential improvements in speed and productivity to many of the customer's business processes," states Jim Bierkamp, eBusiness leader for The Trane Company.
Bierkamp continues, "Moreover, by offering capabilities and information to the homeowner, ComfortSite enables Trane and our dealer and contractor customers to bring the full range of our combined capabilities directly to the homeowner for the first time. The exciting part is that, as rich in content and functionality as ComfortSite currently is, it represents only the building block from which we will grow by continually adding more capabilities and expanding into new areas."
Additional phases of ComfortSite will be released later this year enhancing the services offered and reaching to additional distribution channels including independently owned distributors, national accounts and commercial sales offices.
The Trane Company is a worldwide manufacturer and supplier of heating, ventilating, air conditioning and building management equipment and systems. Trane is a division of American Standard Inc.
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