eMation News

eMation Signs Three Year Contract with SHINKAWA Electric Company

Enables Remote Monitoring, Service, Control of Industrial Equipment

Mansfield, MA - November 29, 2001 - eMation, a pioneer of Device Relationship Management (DRM) enterprise software solutions, announced today that SHINKAWA Electric Company, Ltd., a Japanese manufacturer and distributor of industrial automation systems, has signed a three-year OEM license for eMation DRMT products valued at over US$1,000,000. SHINKAWA has selected eMation DRM products as the core software technology for its low-cost Internet information gateway. Named UnityBoy, the SHINKAWA product employs eMation DRM technology to Internet-enable industrial equipment for remote monitoring, service, and control. SHINKAWA will distribute UnityBoy worldwide through its own sales force and network of systems integrators and VARs in industries such as materials handling, petrochemical, pharmaceutical, and transportation

eMation Expands DRM System With New Access Portal for Remote Software Administration

Internet Access Capability Eliminates Costly On-site Visits

Anaheim, CA, October 29, 2001 - eMation, a pioneer of Device Relationship Management (DRM) enterprise software solutions that reduce the costs of field service operations, today announced the availability of eMation DRM Access at the World Conference of the Association For Services Management International (AFSMI). This new application portal expands the eMation DRM Device Relationship Management system to provide secure, Internet-based `desktop sharing' capabilities between service and support specialists and remote computers installed at customers' sites.

The eMation DRM Access Portal extends the remote monitoring and diagnostics capability of the eMation DRM system beyond intelligent devices to include the remote administration of software applications, databases, desktop computers, servers, and operating systems. This new expandability allows service personnel to use the Internet to continuously monitor, and remotely debug, update, and administer software, increasing responsiveness to customer problems and avoiding costly on-site service calls - all without opening holes in corporate network security. The eMation DRM Access Portal provides immediate return-on-investment (ROI) to professional service organizations and it can be deployed in a matter of days.

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