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Building a Culture of Gratitude – How to Track Important Employee Sales Data
When you think of traditional “sales” activities, you can’t just think of roles who are client-facing or who attend events. Everyone in the company contributes to sales excellence, from customer service answering the phone every time to service repair technicians who have completed their repairs at dawn, sent emails updating the client, ordered parts, and secured a new maintenance contract, all through an app without ever having an in-person meeting.