April 2015 |
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The
Mockingjay in Nest Exploring the dystopian side of Venture
Capitalitist-led Silicon
Valley, where the culture has us rooting for young start-ups, until we
start jeering. |
Therese Sullivan, Principal, |
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The
history of the Roman Gladiator underlies the best selling young adult
books and now top-grossing movies, The
Hunger Games. Stories like the third in the trilogy, Mockingjay, remind us that when
social mores don’t hold us back, people enjoy a good fight to the
death. I like to think that society has evolved since Roman times. But,
that hope gets dashed by the dystopian side of Venture Capitalitist-led
Silicon Valley. The culture here has us rooting for young start-ups,
until we start jeering. Those that take VC money may seem blessed by
good fortune when they are bequeathed stratospheric valuations. But,
having your name called like this can mean just the opposite.
I hear the Jabberjay’s call
in articles in tech blogs that start like this:
"Google’s $3 billion acquisition of Nest made it clear
that Internet-connected hardware in the home was a big opportunity. But
what about the commercial market?”
It’s Spring 2015, and we know so much more about the late-2013 purchase
of Nest Labs by Google. None of it ‘makes clear’ anything about the
potential long-term success of VC-funded silicon valley start-ups in
the world of control automation - home or commercial. It’s just the
editors of VC-funded media site Techcruch echoing the ‘thought
leadership’ of people that aren’t thinking much at all. The gender discrimination trial last month that pitted
VC-firm Kleiner Perkins Caufield & Byers (KPCB) against former
junior partner, Ellen Pao, made public lots of documentation about VC
‘though leadership’ and some details about the Nest deal in particular.
From the mouth of the KPCB General Partner that took the credit for the
Nest deal, Randy Komisar: “These big numbers almost don't matter.” You
can read Randy’s full quote in context in this recent Bloomberg Business article: The Fuzzy, Insane
Math That's Creating So Many Billion-Dollar Tech Companies.
The reporters ‘make clear’ that investment firms like KPCB are pushing
start-ups into mega-valuations because, this way, the investors can
realize higher profits when they sell. And selling companies
‘like Nest’ (see quote from KPCB’s John Doerr below to understand what
‘like Nest’ means) has not been that hard in the last few years. There
are a lot of dollars sloshing around in the public stock markets
pushing tech stocks like Google, Facebook and Amazon to precarious
heights. And this froth spills over into private market deals
like Google buying Nest Labs. The only thing about that number that
does matter - that is real - is that it’s a percentage of that figure
that went into KPCBs profit column in 2013.
So with the $3.2B deal, a big outflow of Google cash and stock went to
KPCB and other investors, and the start-up’s founders got a payout and
lots of Google stock too. Does that strengthen the company going
forward? Ensure its success within the purchasing company? A high
valuation from a renown VC firm before a big Merger & Acquistion
(M&A) event like this is an advantage in recruitment and building
credibility with first customers. But, after the fact, the cycle of
good fortune can flip into reverse. The excitement and lure of a big
pending financial boon is no longer there, and the sense of purpose and
mission can be removed with new ownership too. What’s left is a
high-pressure crucible with the mandate to quickly scale up into the
multi-billion-dollar business that's been, somewhat falsely, promised.
Other 2015 news stories about Nest tell of employees asked to work nights and
week-ends, founding leaders jumping ship, and product quality suffering. In this chart of the home automation market just released by
Greentech Media, Nest is there among many other thermostat and data
platform companies. Research firm Berg Insights reports that the market for smart home
thermostats is growing, but not meteorically. The whole market is
expected to reach only $2.3B by 2023, and Nest is only one of three
leaders in the North American market, while other geographies have
other leaders. Google's Thread protocol, an effort aimed at helping
Nest scale, is challenging Zigbee and Z-Wave, but also is no shoo-in
for dominant success. (Memoori Research provides an insightful overview of all
the protocols now being proposed for Buildings Internet of Things in
this webcast.) The Google Glass development effort has been moved
into Nest, which distracts from focus --especially since first use
cases for Augmented Reality glasses are not about home automation, but
rather commercial & industrial applications.
[an error occurred while processing this directive]Nest
is a well-designed smart thermostat, and I like its advertising
campaigns. The company has brought great energy to the home automation
market. I want it to succeed. But, I look at the $3.2B valuation and
wonder if that wasn’t the start of The Hunger Games inside the company.
The deal was brought up many times in the course of the Ellen Pao trial—a trial that became something of a public hearing on
the lack of diversity in the tech industry. While the trial wasn’t
the forum to ask what happens to portfolio companies after such hugely
successful VC transactions, I think the evidence would point to how
companies like Google and Nest start to exhibit corporate cultures like
Kleiner-Perkins’ where life-balance is sacrificed, collaboration takes
a back seat, and the biggest egos rule supreme. It doesn’t help that VC
firms have a strong bias toward funding "white male nerds who dropped out of Harvard and
Stanford and absolutely have no social life,” according to KPCB’s John
Doerr. But, I believe the reason that few women continue
Silicon-Valley-style tech careers after they have children is much
simpler than Ellen Pao’s story. When you understand the
risk/rewards, there are few volunteers for The Hunger Games. And, it’s not
just women who are Moms that drop out when the culture gets toxic and
when power and greed trump purpose. It’s Dad’s that want to coach
those soccer games. It’s anyone that wants to devote a certain amount
of their life to pursuits beyond their corporate job. Or anyone that
wants to find a job in a field or at a company that provides purpose
again. And, it’s anyone old enough to recognize that life is too short
for the skirt-chasing, one-up-ing and back-stabbing revealed to be
quotidian at Kleiner-Perkins.
So back to that Jabberjay article in Techcunch. It’s about a
new start-up, BuildScience out of the University of Waterloo. On
its homepage BuildScience boasts deployment in one building in Canada
and offers a table stating its product is the only
platform on the market with Fully-Integrated Monitoring: Instant Data
Access; Customized Trending & Reporting; Custom Software
Development; and Mobile Readiness. All I can say is that at least
in The Hunger Games fantasy
stories Katniss Everdeen knows there is competition out there.
The real estate advisors of Realcomm have been keeping a running tally,
and they approximate the field at “120 Solutions and Counting.”
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