June 2021 |
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Interview - “Creating A Safer, More Productive
Workplace With Touchless Technology”
with Jay Hsueh and Ken Sinclair
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Sinclair
How have you adapted to meet the
needs of today’s workplaces?
Jay Hsueh First and foremost,
people need to feel safe when they return to their physical workplaces. Our aim
has been to rethink how we introduce workplace technology that isn’t just
frictionless, but also touchless.
One way to do this is
to reduce the dependence on shared devices and shift the environmental control
to each person’s personal device. This greatly reduces the chance that a virus
can spread from touching traditional light switches and thermostats. Plus, it
is a more intuitive process - employees are already familiar with using apps
like Microsoft Teams and Slack on their devices so it’s much easier to learn
how to control the environment around them. By eliminating complexity,
buildings are able to operate more efficiently and enhance employee productivity.
Sinclair
As companies plan to bring their
workforce together again in the office, building owners and operations managers
are racing to prepare. How are you addressing deployment concerns and speeding
up implementation?
Jay Hsueh As time is of the
essence, modifying an existing solution to address office re-population needs
is a lot quicker than building something from scratch. That’s why we’ve
developed an agnostic solution that integrates with the systems that a building
already has in place.
We’ve also partnered
with industry-leading building service providers, like ATS Automation Inc.,
Climatec, and Syserco, and are working with them to pre-install our software
across their network of over 15,000 buildings nationwide. This means that
companies will be able to create a touchless workplace almost instantly by
simply activating Roby!
Sinclair
What is the long-term value of
investing in touchless building technology?
Jay Hsueh Looking to the long
term, touchless offices make for healthier workplaces, not just physically but
also mentally. A comfortable physical
environment leads to increased productivity and higher morale - managing
lighting, temperature, and air quality to be at their best results in happier
occupants. As studies have shown, this
ultimately increases a company’s profitability.
Additionally,
facility teams can glean a better understanding of space usage and occupant
behavior to optimize building operations without hiring additional staff.
If we’ve learned
anything from the recent world events, it’s that businesses need to remain
agile. Moving forward, what is going to become more imperative is how building
owners utilize today’s digital technologies to address tomorrow’s challenges.
Sinclair
What tips do you have for people
who are looking to create a touchless office environment for the first time?
Jay Hsueh Just as the rapid
migration to remote work forced us to re-examine how to interact virtually, now
is the time to take a moment and rethink how we interact with the physical
workplace and how it can be improved.
Think about who is using the solution – include your
employees/building tenants and understand what’s most important to them.
Don’t overcomplicate things –
while it’s impossible to meet everyone’s needs all at once, focus on solutions
that are quick to adopt and provide holistic benefits to facility teams,
businesses, and individuals.
Prepare for the present but plan for the future – pick solutions that satisfy your building’s short-term needs without
sacrificing long-term goals.
Author Bio:
Jay Hsueh is the
founder and CEO of Roby. He started Roby in 2016 with the mission to create an
engaged, productive, and happy workplace by making operations efficient,
simple, and personalized. Born in Taiwan, Jay was educated in the US and holds
an MSEE from the University of Southern California.
For more information
about Roby, you can visit their website at www.tellroby.com or contact Jay directly at jay@tellroby.com.
Press Release:
Roby
Announces Partnerships with Leading Building Service Providers
SEATTLE, WA -- Roby, the innovative suite of
workplace management tools, has announced partnerships with industry-leading
building service providers ATS Automation Inc., Climatec, and Syserco. The
partnerships were struck to leverage Roby’s enterprise software to support a
safe return to the workplace for employees during the pandemic across their
network of over 15,000 buildings in all major cities.
“We believe this partnership lays the
foundation for more flexible and future-proof workplaces,” says Jay Hsueh, CEO
& Found of Roby. “The pandemic has accelerated the need for new tools. We
can empower leaders with the right information and support to provide a safe
and efficient workplace experience for their employees.”
Enabled buildings will now have access to
Roby’s suite of workplace management software, including:
-
Automated building environment
controls, like tenant adjustable temp setpoints and lighting adjustments made
from their smartphones or laptops
-
Touchless guest registration and
check-in
-
Smart ticketing for facilities and
support teams
-
Contactless room/space booking
“Together with Roby, we’re paving the way to
safely re-introduce employees to their workplaces, while supporting our
long-term vision to make buildings smarter and more efficient.” says Josh
Cales, President at ATS.
This partnership comes at a critical time as
companies create plans to safely repopulate their office spaces. Roby’s
software reduces the burden on support teams by providing companies with one,
flexible, easy-to-use, cost-effective platform that integrates with their existing
building systems.
About
Roby
Roby is transforming modern workplaces with
products that automate facility services and engage employees in their office
environment. Their occupant-facing apps and IoT integration platform combine
location, usage, and smart building data with a wide range of self-service
controls to enable companies to safely return to work and streamline their
operations. Headquartered in Seattle, WA, Roby’s innovative platform and
software solutions have saved 11K hours for its 74K users.
About
ATS
ATS, established in 1986, specializes in
custom engineered and installed Smart Building Automation Systems for
buildings' mechanical and electrical systems, allowing owners to provide
enhanced occupant experiences, reduce energy consumption and maximize the
effectiveness of facilities management personnel. ATS can serve you from our
offices located in Washington, Idaho, Montana, Colorado, Wyoming and Alaska.
Contact your local ATS representative to find out how you can start running
your building more efficiently and economically. Visit www.atsinc.org to find the location near
you.
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