December 2014 |
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EnerNOC Acquires Leading Customer Engagement Software Provider for Utilities
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Acquisition of Pulse Energy Creates
Best-in-Class Platform for Utilities to Engage Customers from the
Largest Enterprises to the Smallest Businesses
BOSTON, MA, and VANCOUVER, BC, DECEMBER 2, 2014 – EnerNOC, Inc.
(Nasdaq: ENOC), a leading provider of energy intelligence software
(EIS), and Pulse Energy, a leader in customer engagement software for
the utility industry, today announced that EnerNOC has acquired Pulse
Energy to help utilities better engage all of their commercial and
industrial customers, from small businesses to the largest enterprises.
“Forward-thinking utilities are striving to be trusted energy advisors
to their customers by delivering tools that provide greater visibility
and control over energy use. The combination of EnerNOC and Pulse
Energy will offer utilities the only integrated platform purpose-built
to engage utilities’ entire commercial and industrial customer base,”
said Tim Healy, Chairman and CEO of EnerNOC. “This acquisition
strengthens EnerNOC’s software product offerings for utilities and
significantly increases our addressable market.”
Pulse Energy’s software enables utilities to deliver targeted energy
saving recommendations in a branded environment, catered to each
customer’s unique profile, including business type, location, and
energy use. It has detailed analytics models for over 100 commercial
customer market segments and is currently deployed by utilities in
North America, Europe, and Australia, including BC Hydro, British Gas,
FortisBC, Pacific Gas & Electric, and Ergon Energy. Together,
EnerNOC and Pulse Energy serve 54 utilities worldwide.
With the new combined software solution from EnerNOC, utilities will be able to:
• Boost customer satisfaction and brand loyalty
• Manage system demand with a suite of demand response products
• Achieve regulated efficiency targets
• Increase cross-sell effectiveness
• Reduce cost to serve and increase operational efficiency
“The integration of EnerNOC and Pulse gives utilities a single platform
to deliver unparalleled value to their entire commercial and industrial
customer base,” said David Helliwell, Co-Founder and CEO of Pulse
Energy. “This partnership brings together two companies that have a
long-standing, proven track record delivering high quality products and
services to utilities and their customers. EnerNOC’s experience
engaging large C&I customers, coupled with Pulse Energy’s success
in delivering customized, actionable energy intelligence to small and
medium enterprise customers makes us a one-stop shop to meet utilities’
needs.”
“Today’s utilities are looking for new and creative ways to engage with
their customers and foster brand loyalty. With utility executives
increasingly focused on customer satisfaction, there’s a growing need
for solutions that can tie in energy management with customer
engagement,” said Brett Feldman, Senior Research Analyst at Navigant
Research.
The acquisition will be dilutive to EnerNOC’s earnings in 2014 and 2015
as the Company plans to make investments in its utility offerings as
part of the integration. To learn more about EnerNOC’s solutions for
utilities, go to: http://www.enernoc.com/for-utilities
About Pulse Energy
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Pulse Energy is the global leader in energy intelligence for utilities’
commercial customers, helping utilities to meet regulated efficiency
targets, boost customer satisfaction, and cross-promote other programs
and services. This is achieved through the Pulse™ Platform: a scalable
software solution for utilities’ commercial businesses that delivers
detailed energy intelligence to help improve performance, engage
occupants, and accurately measure and verify energy usage and
performance. The platform was built for utility-grade security and
scalability, hosting over a million businesses in the system. Learn
more at www.pulseenergy.com.
About EnerNOC
EnerNOC is a leading provider of cloud-based energy intelligence
software (EIS) and services to thousands of enterprise customers and
utilities globally. EnerNOC’s EIS solutions for enterprise customers
improve energy productivity by optimizing how they buy, how much they
use, and when they use energy. EIS for enterprise includes supply
management, utility bill management, facility optimization, visibility
and reporting, project management, demand management, and demand
response. EnerNOC’s EIS solutions for utilities help maximize the value
of demand-side resources, including fully outsourced and
utility-managed demand response and energy efficiency programs that
drive customer engagement. EnerNOC supports customer success with its
world-class professional services team and a Network Operations Center
(NOC) staffed 24x7x365. For more information, visit www.enernoc.com.
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