Every wave of tech innovation has
shown us that an engineering only approach does not lead to operations
success. In the middle are people in the form of customers,
employees, and support.
We arrive into a connected world powered by Artificial intelligence
(AI), with myriad options to choose from to get to the new future,
Data and AI bring humans into the fold more readily because we are the training data.
Everything we do is data. And so is everything we don’t.
In automated buildings, we could say technology will bring energy
and operations efficiency. The real billion dollar question with
automated buildings (office space, retail space and real estate) is
when people are coming back after the pandemic. If they come back, then
it's about saving energy to support the many humans in the buildings.
If they are going to continue a remote or quasi-remote workforce, then
it is about connectivity of devices and IT support for remote work.
Humans are the key to the success and their decision will contribute
different kinds of data to the equation. All this leads to more data
and intelligence from AI calling for us to engage further to play our
The only thing predictable about people is that we are unpredictable.
How does that play into data to train AI to power personalization and
operational efficiency of buildings or assets access several
industries? It offers complexity and more layers of meta-data for the
Remember you are the training data
We are the training data as we cross the road in front of autonomous vehicles.
We are the training data when we shop at a new location or different time than our usual habit, triggering an anomaly condition.
We are training data when we go online to send an email or do a simple web search.
All this brings the portal to the future into our own hands, onto our
single click or wave or breadth or even thoughts and emotions.
You are training data, enjoy it.
How can we take this to build the future?
Do not forget we are social beings
AI is built as training AI and iterated by testing with multiple
stakeholders each contributing their own questions and bias mitigation.
We can build the future by just being present. Participate in team
discussions to build AI to work for you. You will be contributing to
reducing business risk by making AI smart and diverse by simple being
part of the discussion.
And when we are all present, we will enter the portal to the future together.
Nuro self driving car july 2021 mountainview
Sudha Jamthe is a Technology Futurist and CEO of IoTDisruptions
who mentors business leaders to learn AI And DataScience using No-Code
AI, AI Ethics and Live labs to solve industry AI problems at
Stanford Continuing Studies and online at BusinessSchoolofAI