February 2012 |
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Making the Invisible Visible
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Technology surrounds us, as evidenced by motion and temperature
sensors, smoke detectors, monitors and mobile devices that are used
with increasing frequency to interact with a single building or across
an entire enterprise. That’s the visible part of the technology story.
What we cannot see, what remains invisible, is the wealth of
information this technology provides to us through the raw data that it
regularly collects.
Technology provides the opportunity to collect large quantities of raw
data, in many cases more data than one person, or even a group of
people, can manage. Only by finding ways to manage, analyze and bring
understanding and insight to that data can we add value to it, using
insights to help make decisions that ultimately impact safety, comfort
and sustainability in a positive, carefully planned way.
The challenge, then, is threefold: 1) to efficiently collect as much
relevant raw data as possible; 2) to begin to make that data visible,
using a common language and dashboards; and 3) to analyze the raw data
and convert it into actionable insights that will contribute to the
achievement of established goals. It’s no longer enough to know the
temperature of the water leaving a chiller. What we really need to know
is whether building occupants are comfortable at that temperature,
whether the chiller is operating efficiently and how that chiller is
impacting energy expenditures and the bottom line. We want information
that will do everything from helping to predict equipment failure and
improve building performance, to contributing to investment decisions
and staffing recommendations.
To date, many organizations have manually evaluated data to make the
invisible visible with the great capabilities of Building Management
Systems (BMS), so they can optimize equipment performance. This
optimization improves efficiencies and building performance for a
single building, site or campus. Until recently, much of the data these
systems captured had to be physically moved from one place to another,
manually collated and processed and often it was analyzed in isolation
from other building systems (think Excel spreadsheets and Pivot Tables).
Today more sophisticated technology and the availability services
like cloud computing have changed the game by providing an
infrastructure that allows us to electronically transfer large
quantities of data from place to place and ensure 24/7 access from any
location. More importantly, we are now able to look beyond BMS and
extract information from raw data that previously went undetected. As a
result, new applications can look at the massive quantity of data that
is collected, sift through it, identify patterns and share with
building owners information that adds insight and understanding to the
data. Now, with the help of modeling and simulation tools, equipment
fault codes and failures can be predicted (and prevented) based on
patterns identified in the review of historical data. Building owners
not only know that something happened, but also why it happened and how
it can be prevented in the future.
Many of the tools that analyze data today and search for historical
patterns are outside traditional BMS. In addition to modeling and
simulation tools, they include tools previously confined to business
operations, including complex event processing, workflow management,
etc., that help building owners identify relationships and cause and
effect scenarios that were unknown in the past – for example, the
relationship between temperature and pressure or between occupancy load
and building performance. Virtual visibility is the ability to extract
information from all the raw data, especially as one piece of data
relates to another, whether inside or outside the parameters of
building automation.
The good news is, just about any organization can take advantage of
virtual visibility, provided it has two levels of connectivity:
internet connectivity and connectivity to whatever the organization is
using to gather data, whether it is as simple as a meter or as
sophisticated as a BMS.
Nevertheless, obstacles to virtual visibility remain, beginning with
compute power. In the past, many companies did not want to invest in
the quantity of compute power (hardware and software) necessary to
provide building intelligence. Fortunately, cloud computing and the
software as a service (SaaS) business model are addressing that
obstacle, making it easier and more affordable for organizations to
analyze large quantities of data and convert it into actionable
insights. They no longer need to own equipment or the applications to
do the analysis; instead, they can pay a subscription fee and use only
the applications most critical to their specific needs.
Organizations need the technical expertise to analyze the data they
collect or understand how to apply it to their organization.
Companies like Johnson Controls are integrating extensive expertise
from products like MetasysŪ into the Panoptix™ solution. The
Panoptix solution is a powerful suite of applications and support that
work hand-in-hand with a BMS to provide the analytics and actionable
information necessary to ensure a single facility or an enterprise
operates as efficient as possible.
This cloud-based solution combines BMS data with other
important data, including utility consumption and weather data, to
provide in-depth analysis. In fact, it can utilize
data from buildings, business and specialty systems and is most
powerful when provided with as much data as the user can provide via
the existing BMS and other building systems. Users receive improved
visibility into their building systems and can begin to operate in a
more proactive and efficient way.
Panoptix solution customers can also take advantage of connectivity –
to online and by-phone Live Guide™ support and to an online Connected
Community of peers and experts committed to sharing best practices,
news and resources. These components underscore the fact organizations
are becoming more comfortable with sharing anonymous analyses of their
data with a wider audience, including research institutes, city
planners, government associations, to name a few.”
Organizations are becoming more comfortable with sharing anonymous
analyses of their data with a wider audience, including research
institutes, city planners and government associations, to name a few.
Information that was once invisible to the outside world is, with
increasing frequency, becoming visible and encouraging the development
of solutions to address common challenges. In some cases, entire cities
are bringing together data regarding building equipment and systems in
their schools, police and fire stations, libraries, government offices,
etc. to help make decisions at the city level – decisions related to
energy use, budgeting, staffing, communications, etc.
But with sharing comes a concern for security, especially as companies
transmit more and more data over the internet. To ensure security, the
Panoptix solution has been designed around IT best practices and
architectures, recognizing standard IT configurations as it pertains to
firewalls, routers, switches and DMZs. It also supports the physical
and logical separation of web tier (user facing) and data tier
(business logic and data storage) architectures.
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Meanwhile, collaboration across the industry is becoming more
important, particularly as it relates to building automation. Over
time, an enterprise engages a variety of vendors to install controls
and building systems in its various facilities. As owners begin to look
at their enterprises as a whole, they recognize the need to be able to
collect data from the various controls and systems operating in their
buildings and integrate all that data into an enterprise-wide approach
to building performance.
Data storage also presents a challenge. A single enterprise must deal
with large quantities of data – big data – from multiple
buildings. According to IDC Energy Insights, “It is not uncommon
for enterprises to be experiencing increases of up to 3000x in data
volume and velocity.” New compression and encryption technologies help.
But as these technologies are employed, enabling organizations to store
more data in less space, the problem becomes one of processing all that
data and performing the necessary analytics in a timely manner.
Our solution helps here, too, assuming the hard work of
analyzing, interpreting and adding value to thousands of data points
and delivering the results to the building owner as information or
insight rather than data. And because it is scalable, this
solution is appropriate for small operations, as well as large
enterprises with multiple facilities, located across the globe.
All of these technologies –connectivity, security, cloud computing,
SaaS, modeling and simulation, smart building analytics form the
Panoptix solution – invite everyone to join the game – the big, the
small and everyone in between. By playing, organizations position
themselves to reap the benefits of participation – the ability to
proactively manage and optimize building performance and create a safe,
comfortable, secure and sustainable world.
About the Author
Dave
Eidson is Director of Architecture, Technology, and Stewardship for the
Global Controls Line of Business for the Building Efficiency business
of Johnson Controls Inc.
In this role, Dave is responsible for both existing and future system
architectures, technology evaluation and its adoption, platform
development and reuse, and User Experience for all products and systems
for the Global Controls Line of Business. In addition, he
oversees the controls research department and its work with numerous
Universities and other research institutions.
Since joining Johnson Controls in 1983, Dave has worked his way through
the product engineering organization working on multiple products that
make up Building Automation Systems, including three generations of
Johnson Controls flagship Building Automation System; Metasys.
Where he received the Corporate Key Contributor Award , Six Sigma
Commendation Award and holds several patents. He took over as
lead architect for Metasys in 2004, and became a member of the
Engineering Leadership team in 2006, becoming Director of Architecture,
Technology, and Stewardship in 2010. His teams currently support
the Global Controls Line of Business in their initiatives for equipment
controls, BAS systems, and cloud-based products like Panoptix. He
received his BS degree in computer science from the University of
Wisconsin – Milwaukee.
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