September 2018 |
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We've Got It Backwards: The Future Needs to Be More Human (and Less Machine) |
Toby Ruckert Founder and CEO, UIB http://www.linkedin.com/in/tobyruckert |
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For the past
several decades, we have created computer programming languages and
managed to force entire generations across the globe into becoming
engineers and learning how to code.
And the result?
We have succeeded beyond our wildest dreams (we’ve created machines
that can now learn on their own), and we have failed beyond our worst
nightmares (we’ve created “black box” Artificial Intelligence (AI)
which we don’t — and can’t — understand).
It’s time for us to rethink the future we’re so effectively creating.
I’m concerned by this trend, where we focus our mental energy into
machines, rather than having them understand us more.
And I’m not alone.
Industry and thought leaders across a wide array of disciplines have
advocated for having machines understand our languages, instead of
having people understand machines’ languages. This argument has
recently moved beyond code. The uncharted new territory of machine
learning has made it virtually impossible to understand why machines
make the decisions they do.
How machines talk to each other is worth a deeper discussion,
especially since Google’s Neutral Machine translation system (https://techcrunch.com/2016/11/22/googles-ai-translation-tool-seems-to-have-invented-its-own-secret-internal-language/)
went live last year, and more recently, Microsoft researchers
discovered that their AI has invented its own language (https://www.newscientist.com/article/mg23331144-500-ai-learns-to-write-its-own-code-by-stealing-from-other-programs/)
to write code — which it could use to talk to machines — and each
other, without us even understanding it. Eventually, it means that
technology works out certain decisions with itself.
Skynet is already here.
If you're not concerned about AI safety, you should be. Vastly more risk than North Korea.
— Elon Musk (@elonmusk) August 12, 2017
Another worry of various technology leaders
is that we are rapidly
letting these intelligent machines assume responsibility for our daily
lives. Driving our cars, screening our health, monitoring our children,
pampering our pets- they are not just evolving our relationships with
machines but changing culture and society, and our place in it. In the
case of self-driving cars, for instance, insurers may decide that human
drivers pose an unacceptably high risk compared to autonomous cars,
trucks, and trains (http://mashable.com/2017/06/16/french-driverless-trains).
Right now, two of the most popular digital apps use Machine Learning to
make suggestions. Facebook uses Machine Learning to decide for us what
news we see (https://qz.com/913114/bill-gates-says-filter-bubbles-are-a-serious-problem-with-news/)
— and don’t see
(https://www.theguardian.com/technology/2017/may/16/facebook-fake-news-tools-not-working)
— in our feeds. And Google Photos uses Machine Learning to identify
people in photos.
[an error occurred while processing this directive]And then there is MADCOMS (https://medium.com/artificial-intelligence-policy-laws-and-ethics/artificial-intelligence-chatbots-will-overwhelm-human-speech-online-the-rise-of-madcoms-e007818f31a1),
which stands for Machine Driven Communications Tools — you may be more
familiar with the term chatbots. These AI-driven robots are quickly
outnumbering human communications online. They browse the internet to
understand people by autonomously gathering data. You have likely seen
them in the form of AI-created advertising. With hundreds of thousands
of chatbots, we expect to soon see a world where machines are no longer
learning from human content, but other machine-generated content.
These trends will not only affect how we think, communicate, and see
ourselves and each other, but also limit our ability to learn and grow,
as content selection, variety and exposure are based on sources that
are linked to machine culture, and not human culture anymore.
At the same time, machines have moved beyond working around a set
standard of operations and tasks, moving into the more subjective field
of “art.”
The art of music is complicated enough for humans to have had a
centuries-old debate about tastes, styles, and what “makes good music
tick.” While it’s never going to be a Mozart, today, we already have AI
that is creating music on its own (https://futurism.com/the-worlds-first-album-composed-and-produced-by-an-ai-has-been-unveiled/),
and many people actually seem to like it. All this will affect the very
fabric of our society — its arts and culture, even more than the
internet and social media already have.
Smart devices and AI are increasingly taking a critical role in our
lives. It’s up to us to decide whether we want a future to be more
human or more machine. What makes us humans are our languages, and the
cultures and thinking patterns that come with them.
Therefore, it is my wish that for this and future generations, we not
just teach ourselves to code or understand machines, but rather focus
on teaching ourselves how to think, and our machines to learn and
understand our culture better.
About the Author
Perpetual inventor, classical pianist, and successful serial
entrepreneur Toby Ruckert is the Founder and CEO of leading intelligent
Internet of Things (IoT) messaging company Unified Inbox Pte. Ltd.
(UIB).
Born in Germany, Toby studied music in Stuttgart while founding two IT
companies. In 2003, he immigrated to Waiheke Island in New Zealand
before moving to Singapore in 2014 where he now lives. Toby is
passionate about leveraging technology to empower people to regain
control of their digital lives. He believes new innovative solutions
are needed to help us to realize the importance of our attention and
then manage it to achieve our goals and reach our full potential.
Toby is a popular speaker at leading technology conferences around the
world on topics including IoT, Artificial Intelligence,
entrepreneurship, business philosophy and creating a culture of
innovation.
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