August 2020 |
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Occupancy
Analytics The Essential Building System in the Post-COVID Era |
James McHale, Managing Director, Memoori |
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The
major trend in buildings over the last decade has been a shift towards
occupant-centric workplaces. Smart environments epitomized by networks
of sensors gathering data on how people use spaces, which then feeds
analytical engines to create actionable intelligence on how to improve
building and occupant performance. However, 2020 is a brand new decade
in more ways than one and, as this turbulent year unfolds, occupancy analytics is transforming from a
promising smart technology to an essential building system.
Countries around the world are applying
unprecedented and complex rules around the use of indoor spaces, which
show a much higher risk for the spread of COVID-19 than outdoors. These
new occupant-focused restrictions can change on a weekly basis in many
cases and generally revolve around limitations on the maximum capacity
of shared spaces like restaurants, stores and workplaces.
“There are a
whole host of policies, technologies, and methods for bringing people
back to work but, do you bring all of them back at the same time or in
waves? Do you follow local requirements for shelter-in-place as your
rubric, or do you create your own timeline?” asked Andrew Farah, CEO of
Density Inc., in an interview with
Memoori in April.
“The one that we have been pulled into with
Density is, how do you keep the headcount under a certain threshold to
give all employees the opportunity to maintain social distancing. These
are all questions that nobody has answers to and it’s fascinating. I
mean, maybe morbidly fascinating but it’s fascinating,” Farah continued
passionately.
Established in 2014, Density leverages depth-measuring hardware and an
AI backend to perform crowd analytics that overcomes the challenges
posed by corners, hallways, doorways, and conference rooms. Their
infrared people-counting sensors have no way to determine the gender or
ethnicity of occupants, nor perform invasive facial recognition or
thermal monitoring, making the technology a beacon of privacy in a
world that is being pressured to give up a lot for the sake of public
health and struggling economics.
Demonstrating the demand for increased
people counting abilities, yesterday Density closed a $51 million financing round,
added the $12 million they rose in the last round to create a huge fund
to drive the company into this new era. Andrew Farah, says the new
investments will be put toward addressing “unprecedented demand” from
offices, manufacturers, grocery stores, industrial plants, and
governments trying to abide by capacity limits during the pandemic.
Prolonged social distancing is proving to be a big boost for the
occupancy analytics market, and then there’s the recession.
Experts agree that we are entering what is
likely to be the deepest recession since WWII, an extended downturn
that will challenge many parts of industry and society. Driven by
declining revenue and a risk-averse investment community, businesses
will look to consolidate their real estate assets. The
lockdown-inspired mass remote working trial will encourage many
companies to consider full-remote or hybrid workforce models, further
exacerbating the post-COVID mass-consolidation of office space.
However, deciding which part of your building to cut, sell, or let,
presents a whole other set of challenges that require occupancy data to
overcome.
“Real estate is a $71 trillion asset
globally. In the US alone, there are 10.9 billion square feet of leased
or owned corporate real estate but as much as 4.4 billion of that is
vacant and paid for. Every year, US corporations spend $250 billion on
space with nobody in it, and it’s not that they don’t know they have
this problem, they know. It is just that they can’t agree on which 41%
is vacant paid for and which is actually being used. So they make
decisions anecdotally,” Farah told Memoori in April.
“Imagine you had perfect visibility into
where all large groupings of humans were nationwide, outside of
residential buildings and without invading privacy, for just one
second. You just snap your fingers, you have access to that data, what
would you do differently? My guess is that you’d have all sorts of new
things that you could do. If there are clearly way too many people you
may need to close it down, but where there’s a lot of space you can
move more people in that direction,” he continued.
[an error occurred while processing this directive]Be it for
limiting occupant capacity, better-distributing people across a
facility, or deciding which parts of a building or portfolio to let go
of, occupancy analytics is fast becoming the essential tool for the
post-COVID era. Furthermore, organizations still are looking for new
ways to attract and retain the best people, then empower them to be
productive. Our 2020 Occupancy Analytics market report estimated
that systems would reach $5.73 Billion by 2024, growing at a CAGR of
21.5%, but the post-COVID reality might be even greater.
“The IoT has had transformative effects on
smart building automation and control in recent years, disrupting
long-established business models and offering significant new
opportunities to improve the efficiency of buildings, raise employee
productivity, as well as helping to stimulate the development of
innovative new service offerings,” explains the Occupancy Analytics
& In-Building Location-Based Services report.
“Shifts in the landscape of work are
driving a greater focus on occupant experiences and interactions with
buildings. We expect this new space for Occupancy Analytics to become a
critical element of IoT driven solutions in Smart Buildings that will
drive efficiency and transformation in the workplace.”
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